Mediation is a collaborative problem-solving process where individuals and groups resolve their conflicts with the help of a neutral third party known as a mediator.  The mediator facilitates fair and equal communication so the disputing parties can work toward negotiating a solution.  

Mediation provides parties with the opportunity to re-establish communication, craft their own solutions, and, if necessary, develop processes for dealing with future conflict.  Mediation focuses on solving problems, not fixing blame. It empowers parties to create their own solutions.  Mediation is less costly and less time-consuming than going to court.

Additionally, mediation complements the traditional justice system by making it more efficient.  The famous Justice Sandra Day O'Connor said, "Courts should be where disputes end, after alternative methods have been explored, not where resolution of disputes begin." Accordingly, mediation is an excellent first option for resolving disputes.  It is less costly, time-consuming, and less provoking for individuals than litigation, while it relieves the public court system from excess burden.